Delivery and Returns Policy

Stock Service

• Dispatched within 2 working days
• No minimum order quantity
• No delivery charge
• Guaranteed top sellers
• Available to order online - click on TRADE ONLY LOGIN to begin
• Click on LOOKBOOK to download our latest stock service catalogue
• Wholesale only

Quality Assurance and Returns

BUCKLE products are made to the highest standards, with rigorous quality control checks made throughout the manufacturing process. Please be aware that leather is a natural product and a level of marking on the hide is to be expected.

All raw materials that BUCKLE use are tested before they are released. Our quality assurance team checks every leather and buckle as it arrives into our factory so you can be confident of the quality of a BUCKLE product. In the case where we receive a faulty item returned from one of our customers, we investigate the product and all of the raw materials immediately to ensure that the fault is limited to a minimal amount of styles.

In the event of our quality assurance team not being satisfied with the quality of any of our products or styles in the market, we will undertake an immediately recall and replace affected stock.

This guarantee covers faults caused by manufacturing or the material used. It does not cover wear and tear or misuse. If a problem develops with our accessories, please return it, along with your receipt, to the original place of purchase.

If you are a BUCKLE stockist or trade customer and wish to advise us of any quality problems or manufacturing faults, please contact your account manager or BUCKLE agent.